Making the Waiting Experience Enjoyable
Patients don’t mind waiting if they are comfortable and engaged. Design the space to be welcoming and enjoyable.
Offer Snacks & Beverages
Complimentary water, coffee, or tea.
Light snacks like granola bars or fruit.
Kid-friendly treats in moderation.
Create an Engaging Environment
TVs with engaging content.
Upbeat music at a comfortable volume.
Free Wi-Fi for work or browsing.
Make the Space Comfortable
Modern, comfortable seating.
Pleasant temperature control.
Charging stations for devices.