The “Fire Fast” Rule – Removing Toxicity Quickly
No matter how strong your hiring process is, at some point, you’ll make a bad hire. The worst thing you can do is keep a toxic employee too long.
Why You Must Fire Fast:
Toxic employees poison office culture and lower morale.
Negative attitudes drive away good employees and make the work environment miserable.
Bad hires damage patient experience, leading to fewer referrals and negative reviews.
Signs It’s Time to Let Someone Go:
They consistently cause drama or create a negative work environment.
They resist feedback and refuse to improve.
They bring down team morale instead of lifting others up.
Patients complain about their attitude or service.
They are unreliable, dishonest, or consistently underperforming.
How to Fire Fast & Professionally:
Have Clear Documentation – Track performance issues and discussions in case HR issues arise.
Be Direct but Respectful – A quick, professional conversation is better than dragging out an uncomfortable situation.
Don’t Delay – The longer you wait, the more damage they can do to your team and patient experience.
Firing is never easy, but keeping the wrong person is always worse. A single toxic employee can undo years of hard work, so act quickly when necessary.