To make your social media efforts measurable and actionable, it’s important to set SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals. These goals will guide your strategy and help you track your progress.
Specific Goals
Your goals should be clear and specific, rather than vague. For example, instead of saying, “Increase social media engagement,” a more specific goal would be, “Increase Instagram post engagement by 20% over the next three months by sharing patient success stories and using relevant hashtags.” Specificity gives you a clear target to aim for.
Measurable Goals
Make sure that your goals are measurable so you can track progress. Measurable goals include specific metrics such as
Number of new followers gained
Number of engagements (likes, comments, shares) on posts
Website visits driven by social media
Leads generated from ads or promotions
Achievable Goals
While it’s important to challenge yourself, set goals that are realistic. For instance, growing your Instagram following by 50% in one month might be too aggressive unless you’re running paid ads or have a large number of followers to start with. Make sure the goals you set are attainable based on your current resources and timeline.
Relevant Goals
Ensure that your goals align with your overall business objectives. If your primary goal is to increase the number of consultations and new patients, your social media strategy should focus on driving traffic to your website, booking appointments, or promoting special offers and treatments.
Time-bound Goals
Assign a timeframe to your goals to create urgency and keep your efforts focused. For example, instead of “Increase patient leads,” set a goal like, “Generate 50 new patient leads from social media in the next 60 days.” Time-bound goals help you stay on track and provide a clear endpoint for evaluating your success.
Example SMART Goal for an Orthodontic Practice
Specific: Increase Instagram engagement by 25% through patient success stories and educational videos.
Measurable: Track engagement using Instagram Insights.
Achievable: Share 3 posts per week with clear calls to action for consultation bookings.
Relevant: Engagement will lead to more inquiries and appointments, helping to grow the practice.
Time-bound: Achieve a 25% increase in engagement within the next 3 months.