Claiming and optimizing your GBP listing is one of the most important steps in local SEO for orthodontists. Follow this step-by-step guide to set up and optimize your Google Business Profile
Step 1: Claim Your Listing
Go to Google Business Profile and sign in with your Google account.
Search for your business name. If your practice isn’t listed, click “Add your business” to create a new listing.
Follow the prompts to verify your business. Google may send a postcard with a verification code to your business address.
Step 2: Complete Your Profile
Business Name: Make sure your practice’s name matches what’s on your website and any other listings. Avoid adding keywords unless they are part of your business name.
Address: Enter your full, correct business address, ensuring it matches what is listed on your website and other directories.
Phone Number: List your main contact number, ensuring it’s consistent across all platforms.
Categories: Choose the most relevant categories, such as “Orthodontist” and “Invisalign Provider.”
Hours: Ensure that your hours are accurate and regularly updated, especially if you need to temporarily close for holidays, emergencies, or special occasions. Inaccurate hours can frustrate potential patients and lead to missed opportunities.
Step 3: Add Photos and Videos
High-quality visuals significantly impact patient perceptions of your practice. Upload photos and videos that highlight the unique features of your office, including
Office Interior and Exterior: Pictures of your clean, welcoming waiting area, patient rooms, and the building's exterior.
Friendly Staff: Include pictures of your team members to create a personal, reassuring connection.
Orthodontic Equipment: Showcase advanced technology and tools that reflect your expertise and professionalism.
Patient Success Stories: With permission, share before-and-after pictures of patients to highlight successful transformations.
Step 4: Leverage Posts and Q&A
Posts: Use the “Posts” feature to share regular updates, promotions (e.g., discounts on Invisalign), or educational tips (e.g., “How to Take Care of Your Braces”). This not only keeps your profile updated but also helps engage potential patients.
Q&A Section: Monitor the Questions and Answers section of your GBP listing. Respond proactively to common patient inquiries, such as “Do you offer payment plans?” or “What types of braces do you provide?”
Step 5: Encourage and Respond to Reviews
Reviews are critical for both visibility and credibility. Encourage satisfied patients to leave Google reviews and reply promptly to all feedback. When responding
Express gratitude for positive reviews to show appreciation for your patients.
Avoid being defensive when handling negative reviews. Respond professionally, address the issue, and offer to resolve it offline. This demonstrates your commitment to patient care.